We will treat your data in the same way that we would wish our own personal information to be treated. This notice explains how we use any personal information we collect from you through our website and forms.
Collecting your information
Most of our pages on our website can be accessed without giving us your personal information. However, we record your activity and preferences when visiting our website through the use of cookies (see the Cookies section below). If you send a general enquiry through our contact form, or send us your details to activate your SIM card, we will collect relevant information from you required to maintain accurate records so that we may provide you with the appropriate service or response to your enquiry.
Using your information
If you submit an enquiry through our contact form or activate your SIM card, we’ll use your name, email address, and phone number to respond to you with the relevant information. By sending this information to you, we are pursuing our legitimate interest to provide you with a service or to advise on the services we offer. You have the right to object or restrict to this processing at any time, just let us know (see the Contact section below).
Who else receives your personal data?
We will only share your personal information with third parties if required by law or if they are integral to the operating of our business.
Third parties operating on our behalf also include our third-party form provider (Wufoo/Survey Monkey), and website statistics tracker (Google Analytics). Wufoo’s Privacy Policy can be viewed here. Google Analytics privacy policy can be view here.
Data collected via our web forms is encrypted in transit using highly secure TLS cryptographic protocols, and any third-party companies listed above that operate outside of the EU are registered with the US Privacy Shield and have updated their privacy policies to ensure your personal data is adequately protected in line with GDPR.
How long will we keep your personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your rights to your personal data and complaints
You’re entitled to know what personal information we hold about you and how that information is processed, which means you can ask us to do any of the following things:
to access your data;
to rectify any mistakes relating to your data;
to erase your data;
to stop processing your data;
to receive an electronic copy of your data;
to object to our processing of your data;
to receive a notification of any breach of your personal data (we will automatically notify you of this).
Just let us know (see Contact section below) if you’d like to exercise any of your rights.
Cookies
Our sites use cookies to distinguish you from other users of our site.
This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse our site, you are agreeing to our use of cookies. A cookie is a small text file that is stored by your browser on your device or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive or device.
We use the following cookies:
Necessary cookies: Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
Analytical/performance cookies: they allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily;
You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Contact
We welcome any queries or enquiries or requests in respect of this notice. You can contact us by sending us an email to hello@thetechnologydoctors.co.uk or by phone on 0203 9836450.
